Cyberstaff is the AI front office for UK business. It answers every call, text and WhatsApp enquiry 24/7. Books jobs, chases follow-ups and routes complex calls, so nothing is ever missed.
Choose an industry below to listen:
Trusted by 5,000+ UK businesses
The problem
Businesses lose money on the phone in two places: the calls nobody answers, and the follow-ups nobody gets round to. Voicemail doesn't book jobs. A stretched front desk can't cover nights, weekends and lunch.
33%
of calls to small businesses go unanswered - and most callers don't ring back, they ring your competitor.
68%
of enquiries don't need a human - the AI can deal with it.
7.3 hrs
a week lost to call notes, callbacks and admin that never needed a human.
What Cyberstaff does
One AI that picks up, books, acts and knows when to hand over - the way your best human staff member hire would, only 24/7 and at any volume.
Answers
It understands what people actually say - even names, addresses and postcodes across every accent - so no one gets "sorry, can you repeat that," and no one gets a frustrating IVR ("press 1 for sales, 2 for support").
Books & acts
Checks your calendar and books the appointment, captures and qualifies the lead, sends the confirmation, and logs it all in your CRM.
Escalates
With full context of who's calling and what they need. Filters nuisance and sales calls. Only ever acts within the rules you set.
Proof
From a one-van trade to a 100-seat call centre, 5,000+ UK businesses answer the phone with Cyberstaff.
Read the Right Flow Plumbing Solutions case study
“By the time I ring the customer back between jobs, the booking is basically done.”
Nicholas Smith
Founder, Right Flow Plumbing Solutions
Read the Cottage Aesthetics Clinic case study
“If you are giving someone a luxury experience and charging £275 for a treatment, they deserve not to be interrupted.”
Eileen Sterne
Founder & Aesthetic Nurse, Cottage Aesthetics Clinic
Read the Bournemouth Airport Transfers case study
“The amount it has already captured that we would have lost is unbelievable. It is a game changer.”
Leah Iulisca
Owner, Bournemouth Airport Transfers · ~30 drivers
Read the Accident Claim Helpline case study
“Cyberstaff has helped us answer more calls, route customers to the right place and keep our people focused on customers we can genuinely help.”
Jordan Green
Director, Accident Claim Helpline · 25-seat FNOL team
Read the Wolverine Garage Doors case study
“The interaction is everything. Customers have a real conversation and feel heard.”
Kayleigh Holloway
Office Manager & Co-owner, Wolverine Garage Doors
How it works
No new phone system. Easy 1 minute setup.
We'll learn about your business and automatically set everything up for you (you can edit later).
Try it out before it goes live - hear how it sounds, edit what it says, and make sure it's just right.
Set it to pick up all calls, only when you're busy, or just after hours. You're now live!
Free 7 day trial. No credit card required.
Integrations
Cyberstaff plugs into your CRM, calendar, phone system, messaging, field service and accounting tools, so every call updates the right record automatically.
Built on our own AI
Most providers stitch together off-the-shelf models. We build our own - proprietary speech, turn-taking and noise models engineered for messy, real-world phone calls, then fine-tuned on your business.
Proprietary speech model catches every detail.
14 Mill Road,
Cambridge CB1 2AD
Advanced turn-taking model waits for natural pauses.
No interruptions.
Natural flow.
Proprietary noise model removes real-world noise.
Clear speech.
Zero distractions.
Business model understands context, policy and intent.
Understands intent.
Takes the right action.
For call centres
Callers say what they need in plain English and get there in one conversation. No "press 1," no dead ends.
Match callers to the right agent or skill set, prioritise vulnerable and urgent customers, reallocate positions dynamically.
Natural-language data capture while customers are still in the queue, to speed up outcomes and lift CSAT.
Cyberstaff absorbs the spikes and out-of-hours volume so nothing hits voicemail.
Filter basic questions, wrong numbers and non-related calls before they reach skilled staff.
Every call scored against your standards; see volumes, outcomes, conversion and drop-off.
Works with your existing SIP trunk and phone system
FAQ
